Last updated: May 24, 2026

Privacy Policy

This Privacy Policy explains how Lavelle Health Private Limited may collect, use, and protect information when you use our website, software products, digital tools, and related services.

1. Information we may collect

We may collect information that you provide to us directly, including name, email address, phone number, company details, billing information, support messages, and service enquiry details.

We may also collect basic technical information such as device, browser, IP address, pages visited, and usage logs to maintain security and improve our services.

2. How we use information

To provide software products, digital tools, implementation services, consulting, and support.
To process payments, invoices, refunds, and account-related communication.
To respond to enquiries and service requests.
To improve website reliability, security, and user experience.
To comply with applicable legal, tax, accounting, and regulatory obligations.

3. Sharing of information

We do not sell personal information. We may share information with service providers, payment processors, hosting providers, professional advisers, and authorities where required for business operations, legal compliance, fraud prevention, or dispute resolution.

4. Payments

Payments may be processed by third-party payment providers. Payment information is handled according to the provider's terms, security practices, and privacy policy.

5. Data retention

We retain information for as long as reasonably necessary to provide services, maintain business records, resolve disputes, enforce agreements, and comply with legal obligations.

6. Contact

For privacy questions, contact us at sehj@lavellehealth.in.